Meet the Team
Andrew Ward BVM&S CertAVP MRCVS

Andrew Ward BVM&S CertAVP MRCVS

Veterinary Surgeon

Andy joined us in early 2015 and hasn’t looked back since, previously working in Newcastle Upon Tyne, and before that, Central Queensland Australia. Coming from Fife in Scotland, Andy qualified in 2008 from Edinburgh University, and obtained a Certificate in Advanced Veterinary Practice in 2015 from the RCVS. He enjoys most areas of small animal practice, studying mainly medicine during his certificate, but has also undertaken further studies in Cardiology, enjoying echocardiography and helping out our heart patients.

Outside of work Andy has three ginger cats, Bert, Ernie and Pawlie, as well as two small humans, Mac and Cooper! Andy enjoys running, having most recently completed a 53 mile Ultramarathon in the Highlands, and when not outside he also enjoys writing, and has published a crime-fiction novel which wasn’t actually terrible. For the eleventh year running Andy has won the most handsome vet in the North East competition, and is in strong contention for this years awards!

Rebecca Hitchman BVSc MRCVS

Rebecca Hitchman BVSc MRCVS

Veterinary Surgeon

Rebecca graduated from Bristol Vet School in 2020 and soon after decided to start a new chapter in the North. She joined the St Clair team in December 2023 and has quickly become a valued member of the practice. 

Outside of work, Rebecca and her partner lead a wonderfully busy life caring for their four dogs – Bella, Luna, Murphy, and Cody – along with their two cats, Phillip and Rupert. There’s never a dull moment in their household!

Isabella Whitley BVMSci MRCVS

Isabella Whitley BVMSci MRCVS

Veterinary Surgeon

Isabella graduated from the University of Surrey with a degree in Veterinary Medicine in 2025 and joined the team in June 2026 after working at a practise in Whitby. Isabella is currently finishing off her VetGDP qualification and loves working in a small animal practise, with special interest in ultrasonography and surgery.

Originally from Cardiff, Isabella is half Greek and frequently spends her summers visiting family in Greece. Outside of work Isabella enjoys martial arts, like Judo and more recently jiujitsu, as well as rock climbing. With these hobbies having taken her across Europe to practise her outdoor climbing.

Holly Riley BVSc, MRCVS

Holly Riley BVSc, MRCVS

Veterinary Surgeon

You might see Holly from time to time, helping us out. She qualified from the University of Liverpool in 2006 and has worked in her native north east ever since.

She has always been passionate about the outdoors and loves to try various adventurous pursuits- these days this mainly consists of yoga and hiking with Finn her Bedlington Terrier!

Rachel Roughan RVN

Rachel Roughan RVN

Registered Veterinary Nurse

Rachel has dreamed of working in the veterinary profession since childhood and began her career in 2008 as a night nurse at a large veterinary hospital in Newcastle. She went on to train as a Student Veterinary Nurse through Myerscough College in Preston, Lancashire, qualifying as a Registered Veterinary Nurse in 2014. The following year, she joined the team at St Clair Veterinary Care. Since then, Rachel has completed her Clinical Coach qualification, allowing her to support and mentor Student Veterinary Nurses. Her particular interests include anaesthesia, post-operative rehabilitation, and dermatology. In addition to her clinical work, Rachel also helps manage the practice’s insurance claims alongside her colleague Hazel.

 Outside of work, Rachel is kept busy by her husband, two young children, and three much-loved small-breed dogs. Maisie, a Chihuahua x Jack Russell Terrier, rules the roost; Ava, a spirited Romanian rescue, ensures there’s never a dull moment; and Wilf, a mischievous (and deaf) Papillon, keeps everyone on their toes. Although the trio are getting older now, they still love exploring the Northumberland countryside – and despite their size, they can still walk for miles.

Rebecca O'Brien RVN ISFM CertFN

Rebecca O'Brien RVN ISFM CertFN

Registered Veterinary Nurse

Rebecca began her veterinary career at 16 and has now worked in the veterinary industry for 12 years, including 7 years as a qualified Veterinary Nurse.

Rebecca holds a Certificate in Feline Nursing (ISFM CertFN) and has a particular passion for feline care. She is also a Clinical Coach, supporting and training student veterinary nurses.

Alongside her role in practice, Rebecca runs her own mobile veterinary nursing clinics, providing personalised nursing care in pets’ homes.

Outside of work, Rebecca is a mum to Theo and Arden and enjoys spending time with her husband and their three pets — Prada, their Sphynx cat, Betsy, their Domestic Long Hair, and Mulan, their French Bulldog.

When not in scrubs, Rebecca loves all things pink, bold prints (especially leopard print!), reading, Pilates, crafting with her children, and enjoying a glass of wine.

Stefanie Usher RVN

Stefanie Usher RVN

Registered Veterinary Nurse

Stefanie joined the St Clair family in June 2022 after working at another local practice for several years. Stefanie has been veterinary nursing since 2002 and has a keen interest in small mammals. Outside of work she is kept incredibly busy with her menagerie of animals including her pet Kune Kune Pig called Peanut.

Hazel McPherson RVN

Hazel McPherson RVN

Registered Veterinary Nurse

Hazel began her veterinary career in 2013 as a receptionist at a local veterinary hospital. Inspired to take her passion further, she began training as a Veterinary Nurse in 2015 and successfully qualified in 2020. Having gained valuable experience in a hospital environment, Hazel has developed a strong interest in both medical and surgical nursing and hopes to pursue a further certificate in anaesthesia in the future.

At home, Hazel lives with her chocolate Labrador Lottie (affectionately known as Lottie-Potamus), her Shih-Tzu Rose, and her rabbit Rab C Nesbitt. Recently, she welcomed her baby boy, Bodhi, to the family. Outside of work, Hazel enjoys live music, long dog walks and spending time with friends and family.

Emily Bickerton BSc (Hons) RVN CCER

Emily Bickerton BSc (Hons) RVN CCER

Registered Veterinary Nurse

Emily first joined the St Clair team as a Student Veterinary Nurse during her university placement – an experience she loved from the start. She went on to spend four years studying for her BSc (Hons) in Veterinary Nursing at Edinburgh Napier University, graduating in July 2023 with a First-Class degree.

Before qualifying, Emily gained hands-on experience working with alpacas – her favourite animal – where she particularly enjoyed training them and supporting their cooperative care and socialisation with humans. Emily has recently qualified as a Certified Canine Exercise Rehabilitation Practitioner and has received her Advanced Diploma in Canine Rehabilitation. She has a strong interest in physiotherapy and is well-known for her excellent canine massage skills!

Outside of work, Emily enjoys baking, swimming, weight training and walking her Cocker Spaniel Maggie-May (affectionately known as Maggie-Mayhem). She also loves catching up with friends and family over a good coffee.

Eiylish Powell RVN

Eiylish Powell RVN

Registered Veterinary Nurse

Eiylish joined the St Clair team in January 2022 as an Auxiliary Nurse, following a year at another local practice. She has since achieved her long-term goal of qualifying as a Registered Veterinary Nurse, completing her studies alongside work. With a lifelong passion for animals, Eiylish began her journey at Kirkley Hall College, where she studied Animal Management, before earning a Bachelor’s degree in Animal Behaviour from Liverpool.

 As part of her four-year course, she spent six unforgettable months living on a mountain in South Africa, studying both primates and predators – an experience that ignited her love of adventure and the outdoors. Outside of work, Eiylish enjoys exploring the UK’s countryside and has made it her mission to conquer as many mountains as possible, alongside her cheeky best friend Basil – the Hungarian Vizsla X Cocker Spaniel. 

Maia Crombie RVN

Maia Crombie RVN

Registered Veterinary Nurse

Maia began her veterinary career at St Clair Veterinary Care in 2021, completing her Level 2 Animal Nursing Assistant qualification at Kirkley Hall. She then went on to complete her Level 3 Veterinary Nursing training, qualifying as a Registered Veterinary Nurse in June 2026.

Maia particularly enjoys caring for hospitalised patients and finds it incredibly rewarding to watch them gradually recover and return to their normal, happy selves. She also has a keen interest in anaesthesia and enjoys her role as an operating nurse.

Outside of work, Maia enjoys watching anime series and spending time with her three rescue cats, Willow, Raven, and Nolan who certainly keep her on her toes at home!

Tanita Holm

Tanita Holm

Student Veterinary Nurse

Tanita is a Student Veterinary Nurse here at St Clair, currently in her second year of training. Her passion for animals and the outdoors led her to working as a dog handler with huskies in Lapland for several years and she now wants to build on her animal care skills in a veterinary setting. She particularly loves the fast-paced nature of the clinic and being part of a team, working together to provide the best possible care for each animal that comes through our door. 

When she’s not working or studying, you’ll usually find Tanita outside somewhere, preferably in the cold! She loves snowboarding, snowmobiling, dog sledding and hiking, and is very much in her element during the winter months. She doesn’t currently have any pets but hopes to have her own pack of crazy huskies one day. 

Ashley Hewitt

Ashley Hewitt

Senior Receptionist

Ashley joined the St Clair team in March 2014 and soon after completed her Animal Nursing Award, covering basic animal handling, first aid, and reception duties. Over the years, her role has evolved to focus on administration and practice management, often finding her tucked away in the cellar office, keeping everything running smoothly behind the scenes.

Ashley manages a wide range of administrative responsibilities, including overseeing reception, coordinating appointments, managing health and safety, and responding to client queries. While she may not always be front of house, she plays a vital role in ensuring the day-to-day operations of the practice run efficiently. She still enjoys every opportunity to meet your pets – especially the sight hounds!

At home, Ashley enjoys a busy family life with her two children, her cats Marley and Ollie and her Whippet Reiva. Alongside her work at the practice, Ashley also holds a level 3 qualification in sports massage and runs her own sports massage business.

Donna Nelson

Donna Nelson

Receptionist

Donna has an existing medical background having worked at a private hospital theatre department for 9 years and previously worked in a veterinary practice for a number of years before becoming a mother to her three children in which she took time out to care for. Donna jumped at the opportunity to return to veterinary which has always been her passion, joining the St Clair family in September 2021 as a full time receptionist.

Donna has two Pugs called Muffin and Belle, and a rescue Frenchie called Frankie. In her spare time Donna likes to travel and enjoys spending time with her two grandchildren. She also runs a Highland Dancing School with her daughter and loves teaching pupils this traditional form of dance which she has been involved with since the age of 4. The school regularly participates in shows, charity events, workshops and competitions all over the world.

Caitlin Carter

Caitlin Carter

Receptionist

Caitlin has been working with animals since they were 16 years old, and graduated from university in 2022 after 4 years of studying for their BSc (Hons) in Animal Behaviour and Welfare. Although they have not long been in the Veterinary industry, Caitlin has several years experience with many different animals; from lemurs and lions, to dogs and rabbits!

When not at work, Caitlin enjoys partaking in LARPs, either as their own character with self-made kit, or as a member of the crew. They hope to one day bring their own dog Lyra along for the fun

Andrea Scott

Andrea Scott

Auxilliary Nurse

Andrea began her career in veterinary nursing in 2007, joining a large mixed veterinary practice in Northumberland, where she worked for ten years caring for farm animals, equines, small animals, and exotics. During this time, she qualified as an Animal Nursing Assistant in 2009 through Myerscough College and went on to become Head Nursing Assistant, training and supporting new assistants in their roles. In October 2017, Andrea joined the St Clair team and loves being part of the crazy work family!

 Outside of work, Andrea has a busy family life with her four grown-up children, ten grandsons, and two granddaughters. At home, she shares her life with two tarantulas, two Whippets – Brynja and Starla – and Torvi, her Bedlington Terrier cross Whippet. In her spare time, Andrea enjoys travelling the country with her husband and dogs in their motorhome, exploring new places, and indulging her creative side through writing, cross-stitching, and crafts.

Daniel Bolton

Daniel Bolton

Animal Care Assistant

Daniel officially joined the St Clair team in 2023 as an Animal Care Assistant helping care for the patients, the staff and the upkeep of the practice. Daniel is enjoying his first official job and being part of a team. At home, Daniel has a black and white cat called Jesse. Outside of work, Daniel enjoys cycling, kick-boxing, skiing, scuba diving and chilling with Jesse his cat. In the future, Daniel hopes to become a Veterinary Surgeon.

Jessica Hayton

Jessica Hayton

Animal Care Assistant

Jess began her career in the veterinary world in 2021 after completing her Animal Care Assistant course in 2020. Since then, Jess has worked in a busy referral hospital, where she gained extensive hands on experience and developed a particular passion for emergency cases. Having always wanted to work in veterinary medicine since she was young, Jess finds the profession incredibly rewarding , especially because no two days are the same and there is always an opportunity to learn and grow.

Jess enjoys working as a Veterinary Care Assistant and is eager to continue developing her skills, with the goal of completing her veterinary nursing qualifications in the future.

Outside of work, Jess shares her home with her partner and three pets: Anvil, an English Bull Terrier, Moose, an Akita cross rescue, and Molly, a sassy “old lady” cat who keeps everyone in line. Alongside Jess’s veterinary career, Jess also owns her own business, which she currently runs part time while continuing her work here at St Clairs.

Rebecca Gallagher

Rebecca Gallagher

Animal Care Assistant

Rebecca has always loved animals and has a real passion for helping them, having always aspired to become a Veterinary Nurse.

She attended Kirkley Hall College, where she completed her Level 3 qualification in Animal Management and Level 2 Animal Nursing Assistant qualification. Rebecca particularly enjoyed spending time at the college zoo, where she had the opportunity to work with a wide variety of species, including primates, reptiles, paddock animals and small mammals.

Outside of work, Rebecca enjoys spending time with her partner, Ellis, and taking part in a variety of activities together, including swimming, archery, badminton, cooking and baking. At home, she is kept busy by her new puppy, Posy, a Jack Russell Terrier, and her crazy gerbil, Caroline.

Rebecca is excited to continue developing her skills and knowledge within the veterinary industry while following her passion for caring for animals.